Chapter Scenario

Figure 5.1 Advanced word processing features allow you to create complex documents such as invoices, custom envelopes, business cards, and much more. (credit: modification of “Please pay this amount” by miguelb/Flickr, CC BY 2.0)

Chapter Outline

5.1 Creating Different Document Types in Microsoft Word

5.2 Mail Merge in Microsoft Word

5.3 Creating Forms in Microsoft Word

5.4 Creating Different Document Types in Google Docs

5.5 Creating Forms in Google Docs

5.6 Advanced Collaboration in Google Docs

Microsoft Word includes some specialized features that can be used in a variety of ways, for both business and personal use. These features are designed to save you time. For your WorldCorp market trends report, you can use these features to gather information from employees in different departments, communicate with vendors and customers, and even create forms to be used for human resources purposes.

The chapters on Creating and Working in Documents and Document Preparation focused on the basic functions of constructing effective documents in Microsoft Word and Google Docs. In this chapter, you will learn enhanced capabilities in Word and Docs that go beyond simply creating a document. You will also spend some time reviewing additional types of documents you might encounter in business, such as invoices and cover letters.